The North Harris County Regional Water Authority’s (the “Authority”) primary source of water is the City of Houston’s Northeast Water Purification Plant. Due to the continuing, unprecedented winter weather, operational challenges at City of Houston facilities has resulted in the disruption of the Authority’s incoming water supply from the City.
The Authority is doing everything we can to continue providing service to our customers without surface water from the City. However, customers of the Authority have experienced pressure and supply issues. The Authority’s operator (Inframark) is coordinating with the District’s Operating Companies in efforts to lessen the impacts as best as possible.
Updates to the Authority customers will be posted on Authority’s website and via email blast as conditions change.